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I am unable to login. What should I do?
Do I need to login on the first day?
Can I change my password?
How often should I login to my course?


I am unable to login. What should I do?

It will take up to 48 hours to process your registration. If you have registered within 48 hours, your account may not be activated. If you are experiencing difficulties logging in contact Technical Support at OntarioLearn

 

Do I need to login on the first day?

Although you do not need to login on the first day of the course, students should login within the first few days of the course starting. The first week of the course will give you the opportunity to become familiar with the platform, review course documents, introduce yourself, find out what your textbook is and perhaps start on the first lecture and assignment.

 

Can I change my password?

You are required to change your password the first time you login.

 

How often should I login to my course?

You should login to your course at least once every 48 hours. Although you generally do not have to be online on any specific date or time, you may find it useful to login more frequently to read messages posted in the Discussion or to send or read email, in addition to keeping-up with any new material that may be posted in your course.


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